Privacy Policy

mirenthulanovia Financial Services

Last Updated: January 15, 2025

1. Introduction

mirenthulanovia Financial Services ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mirenthulanovia.sbs or use our valuation techniques learning platform and financial analysis services.

We understand that privacy is important to you, and we're dedicated to being transparent about our data practices. This policy applies to all users of our platform, whether you're browsing our educational content, participating in our learning programs, or using our professional financial analysis tools.

2. Information We Collect

Personal Information

When you interact with our platform, we may collect various types of personal information, including:

  • Contact information such as your name, email address, phone number, and mailing address
  • Professional information including your job title, company name, industry, and experience level
  • Account credentials and preferences when you create an account
  • Payment information when you purchase courses or services
  • Communication records when you contact our support team

Technical Information

We automatically collect certain technical information when you use our website:

  • Device information including IP address, browser type, operating system, and device identifiers
  • Usage data such as pages visited, time spent on pages, and navigation patterns
  • Log files containing access times, error messages, and system performance data
  • Cookies and similar tracking technologies to enhance your browsing experience

Learning and Assessment Data

As part of our educational services, we collect information about your learning progress and performance:

  • Course enrollment and completion data
  • Quiz and assessment scores and responses
  • Learning preferences and customization settings
  • Participation in forums, discussions, and collaborative activities

3. How We Use Your Information

We use your information primarily to provide and improve our financial education services, ensuring you receive the most relevant and effective learning experience possible.

Service Provision

  • Delivering our learning programs and financial analysis tools
  • Processing payments and managing your account
  • Providing customer support and technical assistance
  • Customizing content based on your learning progress and preferences

Communication

  • Sending course updates, announcements, and educational content
  • Responding to your inquiries and feedback
  • Notifying you about changes to our services or policies
  • Marketing communications (with your consent)

Platform Improvement

  • Analyzing usage patterns to enhance user experience
  • Developing new features and educational content
  • Conducting research to improve our teaching methods
  • Monitoring system performance and security

4. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform and providing our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.

Legal Requirements

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations or court orders
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Security Measure Description
Encryption All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
Access Controls Strict access controls ensure only authorized personnel can access personal information
Regular Audits We conduct regular security audits and vulnerability assessments
Data Minimization We collect only the information necessary for our stated purposes

Despite our efforts to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures and promptly address any potential vulnerabilities.

6. Your Rights and Choices

You have several rights regarding your personal information, and we're committed to helping you exercise these rights:

Access and Portability

You have the right to request access to the personal information we hold about you. We'll provide you with a copy of your data in a commonly used, machine-readable format if requested.

Correction and Updates

You can update your personal information at any time through your account settings. If you're unable to make changes yourself, please contact us and we'll assist you in correcting any inaccurate information.

Deletion and Erasure

You may request that we delete your personal information, subject to certain legal and contractual obligations. We'll honor your request unless we're required to retain the information for legal compliance or legitimate business purposes.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related messages.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The duration of your relationship with us
  • Legal and regulatory requirements
  • The nature of the information collected
  • Legitimate business purposes

When we no longer need your personal information, we securely delete or anonymize it in accordance with our data destruction policies. Account information is typically retained for seven years after account closure for regulatory compliance purposes.

8. International Data Transfers

As a global platform, we may transfer your personal information to countries outside of Australia. When we do so, we ensure appropriate safeguards are in place to protect your information, including:

  • Implementing standard contractual clauses approved by relevant authorities
  • Ensuring recipients maintain adequate levels of data protection
  • Conducting regular assessments of our international partners' security measures
  • Complying with applicable data protection laws in all jurisdictions

9. Children's Privacy

Our services are designed for professionals and adult learners. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you believe that we may have collected information from a child under 16, please contact us immediately using the information provided in the Contact section below.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if the changes are material
  • Provide a summary of key changes where appropriate

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how your personal information is handled, please don't hesitate to contact us:

Privacy Officer
mirenthulanovia Financial Services
Level 1/90 King William St
Adelaide SA 5000, Australia

Phone: +61 8 9725 7876
Email: privacy@mirenthulanovia.sbs
General Inquiries: info@mirenthulanovia.sbs

We're committed to responding to your privacy-related inquiries within 30 days. For urgent matters, please indicate this in your communication, and we'll prioritize your request accordingly.